Virtual Terminal

Accept and Process Payments Online with Our Virtual Payment Terminal

With our representative-facing virtual terminal, your business will be equipped with enterprise-level customer management, communication, security, analytics and reporting, payment acceptance and processing CRM software.

What Is a VirtualPay Terminal?

For more than 30 years, The Payment Exchange has been helping companies thrive by offering hosted Internet-based customer relationship management, payment acceptance, and processing portals. Our industry expertise and robust solutions have taken the technical resources and capital burden off our client’s shoulders, freeing them up to focus on their core business model and increasing their bottom line.

VirtualPay is an innovative customer and payment management system that is full-featured, providing a one-stop shop for your business. Our scalable and customizable solution gives your representatives the tools to provide the ultimate convenience for your customers.

Other Payment Exchange products VirtualPay works with

VirtualPay’s payment processing integrations let you manage and track transactions while accessing real-time data and analytics.

Customer Payment Portal (HostPay)

Link our HostPay system to your website for a unique and customized payment experience. Upon payment completion, your customers will receive personalized email responses and receipts.

IVR Payment System (DirectPay)

The Payment Exchange's DirectPay phone-based payment IVR system saves businesses time, money, and effort by automating inbound customer phone calls, increasing accuracy and productivity.

Automated Payment Assistant (CallSentry)

An advanced three-way telephone system that offers customers a safe way to make payments via telephone using their credit cards, CallSentry ensures that all data remains secure.

Client Reviews

Customize Your Payment Solutions

Offer your customers multiple payment options and watch both their satisfaction and your sales soar!

Streamline Your Operations with Online Payment Processing

Online Point-of-Sale Console

An online point-of-sale console integrated with all The Payment Exchange services (including DirectPay), that enables merchants to authorize credit card transactions, accept payments, and offer refunds.

Merchant Customization

Our software facilitates customized emails and receipts with your corporate branding. It also supports manual data input of in-person charges, phone orders, and payments by check, credit, or debit card.

Robust Security

Store customers’ payment information such as ACH, checks, and credit cards on Level One PCI Compliant servers to authorize future and recurring payments.

Analytics and Reporting

A comprehensive web-based interface that shows customer payment history and all The Payment Exchange sources of payments for easy tracking, analysis, and reporting

We Work with Your Industry

From facilitating credit card payments to processing fees, VirtualPay has helped many companies across industries improve revenue through better payment processing.

Utilities

Our online virtual terminal feature offers an improved way for customers to pay their utility bills online, enhancing security and convenience. VirtualPay ultimately helps utility companies build customer trust and loyalty by providing a secure and reliable payment experience.

Financial Institutions

Virtual terminals are essential for financial businesses as they can guarantee secure customer transactions and minimize costs related to traditional payment processing, such as transaction fees and processing times.

Property

Online, phone, and mobile payments are beneficial for multi-location businesses. Features such as fraud protection, data encryption, and customer tracking also protect against financial and data security risks.

Drive Business Growth with Virtual Payment Processing

Make sure your customers are always content with a user-friendly payment system. Let our experts assist you in creating safe, swift, and accurate virtual terminal payments for your business with VirtualPay.

Frequently Asked Questions about Our Virtual Terminal

Virtual pay offers a no-hassle setup and fully customized implementation to suit your business’s unique needs. It’s ideal if you:

  • Accept phone or in-person payments.
  • Want instant ACH and a virtual terminal for credit card processing.
  • Would like a branded and custom call center solution.
  • Want to send automated email receipts to customers.
  • Are looking for a Comprehensive web-based interface that shows customer payment. history and all The Payment Exchange sources of payment.
  • Need the capability to run in-person charges or manually enter data phone orders, with payments by check, credit, or debit card.
  • Wish to reduce your monthly fee for payment processing.
  • Are an existing The Payment Exchange customer, ready to integrate current tools seamlessly with the VirtualPay console for better results.

When you chat with us during a free consultation, we’ll evaluate the benefits of VirtualPay for your business.

The cost of our virtual terminal depends on the number of integrations you require. Please contact us with your business requirements, and we can schedule a free consultation to discuss your specifications and provide you with a quote.refund policy.

Yes, VirtualPay offers full integration with PayPal, ApplePay and other. You can manage all payments from start to finish using all The Payment Exchange solutions within one comprehensive system.